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Guest Experience - Blog - TattleApp | Tattle

Insights & Updates

Guest Experience

2 articles in this category

This Restaurant Metric Predicts Growth Better Than Sales Data

October 27, 2025•4 min read

This Restaurant Metric Predicts Growth Better Than Sales Data

New data reveals restaurants with just a four-point bump in guest satisfaction see 14× stronger revenue growth.

Data & AnalyticsGuest Experience

The 20-Point Evening Crash: How Peak Hours Destroy Off-Premise Performance

September 9, 2025•5 min read

The 20-Point Evening Crash: How Peak Hours Destroy Off-Premise Performance

During peak evening hours, when off-premise orders represent 60-70% of volume, customer satisfaction diverges dramatically by channel. Here's why and how to fix it.

OperationsGuest Experience

Alex Kuzmanoff